Real Touch Navy Blue Picasso Calla Lilies for Weddings and Table Decorations
We offer free shipping via China Air Post. For express delivery with EMS, DHL, or FEDEX, additional shipping costs will apply. Please feel free to contact us if you have any questions. Thank you, and have a wonderful day!
1. What does "Free Shipping" mean?
"Free Shipping" means the customer does not pay shipping costs, but must pay any customs duties or fees when the package arrives.
"Free Shipping" applies to selected countries; please check the list.
2. What is the difference between China Post and EMS (DHL)?
China Post is suitable for packages weighing less than 2KG. Although shipping costs are lower, delivery time is significantly longer, usually between 20 to 25 days for the USA, Europe, and Asia, and 20 to 35 days for Canada and South America.
For larger shipments, EMS (DHL) is more appropriate, with delivery times around 4 to 8 days to most locations.
Please note that international shipping times may vary based on the carrier and local customs procedures. Generally, delivery can take between 20 to 35 business days. Delays may occur due to weather conditions, holidays, strict customs controls, or other unforeseen events.
If your order has not arrived within 35 days, please contact us. We are ready to help!
1. We accept payment via Alipay/TT/Credit Card (Visa/Mastercard)/MoneyBookers/Moneygram/Debit Card.
2. The buyer is responsible for any fees or customs charges that may apply in their home country.
The buyer is responsible for obtaining any insurance they deem necessary.
When you receive the product, if you observe any color differences, this is normal. Deviations can occur due to several factors, including monitor settings, lighting, and background elements. We appreciate your understanding.
If you believe the item you received has the wrong color, please contact us to discuss the possibility of a return or refund.
For any defective items, please return them within 30 days of receipt for a refund or exchange.
Shipping costs for returning items are the buyer's responsibility.
We will process an exchange for a suitable item or issue a refund depending on availability.
If you are satisfied with our items and services, please kindly give us "Positive Feedback" and "5 Stars" upon receipt of your items, and we will gladly do the same. We value your support!
For any inquiries about your purchase, please do not hesitate to contact us for assistance. Thank you!
If your items arrive damaged or defective, please contact us for a refund or reshipment before leaving feedback. Thank you!